Returns & Exchanges

RETURNS

• No returns/refunds/exchanges after 45 days from delivery date.
• All returned items must be in new and unused condition.
• No returns/refunds/exchanges on sale merchandise.
• No returns/refunds/exchanges on event/dated merchandise or traded players
• To complete your return, we require a receipt or proof of purchase.
• Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will notify you that we have received your returned item(s) and update you on the status of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Once a refund is issued the amount of time it takes for you to receive your refund will be based on processing times by both the credit card processor and your card’s issuing bank. We have no control over how long this will take. If you have any questions about your refund please feel free to email us at support@shoptucsonsugarskulls.com.

Exchanges

Customers seeking an exchange should be aware that our ability to fulfill an exchange request is subject to available stock at time return is received and processed.

To start a return go to your account at account.shoptucsonsugarskulls.com/orders.

Shipping Returns
To return your product, you should mail your product to:

Sports Venture, Inc
Attn: Returns Department
1710 N Higley Rd
#106
Mesa, AZ, 85205

• Customer is responsible for paying shipping costs for returning your item (return and original shipping costs are non-refundable)
  Please allow for standard shipping and processing times for any exchanged product to reach you
• It is up to you as the customer to determine if you should consider using a trackable shipping service or purchasing shipping insurance when returning an item to us. We can’t guarantee that we will receive your returned item
• Please consider shipping and processing times when returning items